Privacy Policy
1. General
2. What personally identifying information does Johnnie's Dog House collect?
3. What do we do with your personally identifying information?
4. Information we may place automatically on your computer
5. Affiliated or linked sites and advertisements
6. Opting out and other matters
7. Children
8. Non-personally identifying information
9. Security
10. Your acceptance of this Privacy Policy's terms
11. Who to contact
1. General
Johnnie's Dog House respects the privacy of every individual who visits www.johnniesdoghouse.com (the "Web Site" or "Site"). This Privacy Policy outlines the information Company ("we", "us", "our") will collect on the Web Site and how we will use that information. This Policy will also show you what to do if you do not want your personal information collected or shared.
2. What personally identifying information does Johnnie's Dog House collect?
There are cases where we may ask you for personally identifying information such as your name, mailing address, email address, and credit card information. For example, we request personally identifying information if you register for an account on the Site, if you submit a comment about one of our stores, for online shopping or transactions, for contests, or for other services that require registration or subscription. We will not collect any personally identifying information about you unless you provide it to us voluntarily.
3. What do we do with your personally identifying information?
When you do provide us with personally identifying information, we may:
- store and process the information to better understand your needs and how we can improve our products and services;
- use and disclose the information in the Site member directory and to our business units and affiliates;
- disclose the information and use it for administration and troubleshooting for the Web Site;
- use and disclose the information to contact you for informational, marketing and promotional purposes;
- disclose the information so that our third party partners and vendors (merchants, credit card companies, co-branders, sponsors, shippers, etc.) may use it to process and/or complete a transaction you have initiated on the Site; disclose the information to third parties when we have reason to believe that disclosure is necessary to identify, contact, or bring legal action against someone (including you) who may be causing injury to or interference (either intentionally or unintentionally) with our rights or property, other users of the Site, or anyone else that could be harmed by such activities, and we may not give you prior notice of such disclosures; and
- disclose the information to third parties when we believe in good faith that the law requires it.
Finally, as we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets subject to the buyer’s privacy policy and other terms.
4. Information we may place automatically on your computer
When you view the Site, we may store some information on your computer. This information will be in the form of a "cookie" or similar file and will help us in many ways. For example, cookies allow us to tailor the Site to better match your interests and preferences. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.
5. Affiliated or linked sites and advertisements
While on our Site you may link to, or view as part of a "frame" on, a page content that is actually created or hosted by a third party. Also, you may be introduced to, or be able to access, information, web sites, advertisements, features, contests or other material offered by third parties not affiliated with us. We are not responsible for the actions or policies of those third parties, who may have their own privacy and data collection policies and practices. Their activities are beyond our control and this Policy, and you should check the applicable terms of use and privacy policies of those third parties if you provide them personally identifying information. Also, our link to another site does not imply our affiliation or endorsement of the linked site.
Our advertisers, promotional partners, or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you, e.g., a cookie may enable an advertiser to determine whether you have seen a particular advertisement before or to gain other information about you. We do not control the use of this technology or the resulting information, and we do not have access to the cookies that may be placed on your computer by third-party ad technology, ad servers, or ad networks.
6. Opting out and other matters.
If you would like to remove or change some of your personally identifying information under our control, you may do so by contacting our Customer Support Department at johnnie@jdoghouse.com. (Remember, however, that removing some or all of your personally identifying information may limit your ability to access some or all of the features and services of the Site.)
In addition, to keep you in control of your personally identifying information and communications directed to you, we allow you to opt-out of the following services: (i) sharing your information in our member directory, and (ii) receiving communications from us about new Web Site features or services or our partners or other third party vendors. You may opt-out of these services by contacting our Customer Support Department at johnnie@jdoghouse.com.
Except as stated in this Privacy Policy or as otherwise stated at the time your personally identifying information is gathered, we will not provide that information to third parties.
7. Children
We are interested in protecting the online privacy of children. This Site is not directed at individuals under eighteen years of age, and we do not knowingly solicit or collect any personally identifying information from such individuals, including children under the age of thirteen. Only a parent or guardian may register a child under 13. We encourage parents of children under 13 to regularly check and monitor their children's use of email and online activity. If we discover, or if you alert us, that we have received any information in violation of this policy, we will use reasonable efforts to delete that information immediately. If you believe we have any information from or about anyone in violation of this policy, please contact us.
8. Non-personally identifying information
We may also collect information about you that is not personally identifying. Examples of this type of information may include your age, gender, interests, and preferences, the type of Internet browser you use, the type of computer operating system you use, and the domain name of the web site from which you linked to our Site. We may share this information with advertisers, business partners, sponsors, and other third parties. For example, we may inform a sponsor regarding the demographics of the membership of the Site. This data is used to customize the Site's content and advertising and to deliver a better experience for our members and users.
9. Security
We can only tell you to please be careful and responsible when you are online. Please keep in mind that whenever you give out personal information online --- for example, via message boards or chat --- that information can be collected and used by people you don't know. If you disclose personally identifying information in material you post, that information can be viewed publicly and can be collected and used by third parties without our and your knowledge and may result in unsolicited messages from other individuals or third parties. While we strive to protect your information and privacy, we cannot guarantee the security of any information you disclose online, and you do so at your own risk.
The importance of security for all personally identifying information associated with our users and members is of utmost concern to us. Unfortunately, no data transmission over the Internet can be guaranteed to be secure. As a result, we can’t ensure or warrant the security of any information you transmit to us or from our online products or services, including your personally identifying information, and you do so at your own risk. Once we receive your personally identifying information, we will take reasonable efforts to ensure its security on our systems.
If you establish on account on the Site, it will be password protected so that only you can access it and view the information relevant to your account. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or email. Ultimately, you are responsible for maintaining the secrecy of your password and any account information. Remember to sign out of your account on the Site and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if your computer is accessible to others or if you share a computer with someone else or are using a computer in a public place like a library or Internet café.
10. Your acceptance of this Privacy Policy's terms
By using the Site, you signify your assent to this Privacy Policy. If you do not agree to this Policy, please do not use the Site. Your continued use of the Site after changes are posted to our Privacy Policy will mean that you have accepted those changes.
11. Who to contact
If you have questions or concerns regarding this Privacy Policy or if you otherwise need to notify us, you should contact us by mail at: Johnnie's Dog House Franchising LLC, 446 Green Hill Lane - Suite 201, Berwyn, PA 19312; by telephone at: (610) 535-9396; or by email to johnnie@jdoghouse.com.
